Private Security and Investigative Service Act, 2005

Ontario Regulations 363/07

Code of Conduct


Breach of Code of Conduct

  1.  A licensee is in breach of the code of conduct if the licensee contravenes or fails          to comply with this regulation. O. Reg. 363/07

​Individual Licensees

  2. (1)  Every individual licensee, while working as a private investigator or security                    guard, shall,

      (a) act with honesty and integrity;

      (b) respect and use all property and equipment in accordance with the conditions              of his or her licence;

     (c) comply with all federal, provincial and municipal laws;

     (d) treat all persons equally, without discrimination based on a person's race,                      ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual                    orientation, age, marital status, family status or disability;

    (e) refrain from using profane, abusive or insulting language or actions that are                  otherwise uncivil to any member of the public.

    (f) refrain from exercising unnecessary force;

    (g) refrain from behaviour that is either prohibited or not authorized by law;

    (h) respect the privacy of others by treating all information received while working             as a private investigator or security guard as confidential, except where                           disclosure is required as part of such work or by law; and

     (i) co-operate with police where it is required by law. O. Reg. 363/07, s. 2 (1)

(2) No individual licensee shall

     (a) be unfit on duty, while working, through the consumption of alcohol or drugs;

    (b) conspire with another person or aid or abet another licensee in a breach of this            code of conduct;

    (c) willfully or negligently make a false statement or complaint against another                    licensee; or

    (d) misrepresent to any person the type, class or condition of his or her licence. O.             Reg. 363/07, s. 2 (3)

​Licensed business entities

3. (1) Every licensed business entity and every officer, director, partner and sole proprietor of a licensed business shall, in the course of conducting licensed business,

    (a) comply with all federal, provincial and municipal laws;

    (b) treat all persons equally, without discrimination based on a person's race,                       ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual                   orientation, age, marital status, family status or disability;

     (c) respect the privacy of others by treating all information received in the course               of conducting the licensed business as confidential, except where disclosure is             required for conducting the licensed business or by law; and

     (d) co-operate with police where it is required by law. O. Reg. 363/07, s. 3 (1)

     (2) No licensed business entity and no officer, director, partner and sole proprietor           of a licensed business entity shall,

    (a) conspire with another person or aid or abet another licensee in breach of this              code of conduct;

    (b) willfully or negligently make a false statement or complaint against another                   licensee; or

    (c) misrepresent to any person the type, class or condition of the licensee's licence.            O. Reg. 363/07, s. 3 (2)


The above information was obtained from the Ministry of Community Safety and Correctional Services, Ontario, Code of Conduct, 

www.e-laws.gov.on.ca/html/regs/english/elaws_regs_07063_e.htm